Comments on: Creative “CARE”

By: babe

babe — Sun, 13 Aug 2006 03:04:58 +0000

Sad :devil:
kenna cheated of $70 ..

By: est

est — Thu, 03 Aug 2006 03:00:13 +0000

EH UPDATE LAHHH..
2 brain also so lazy! kns.. later i boycott arh! :devil:

By: Z_Dash

Z_Dash — Fri, 28 Jul 2006 10:01:06 +0000

I would have made my stand to fight it out. $35 is still money afterall. Its 1/2 day’s pay if not near one work day.

By: Derick

Derick — Tue, 25 Jul 2006 10:35:27 +0000

well.. if you followed the comments, you will understand why i decided to pay for it..

i know i was stupid to had just believed that they checked the CCTV and that despite so many of the CCTVs present at the shop, none actually shooting at the service counter..

i just learn from my friend that i could have insisted to be present while looking through the CCTV playback.. but then again, they would have said it doesn’t show that “area” of the shop..

why not tell me what you would do?

By: babe

babe — Tue, 25 Jul 2006 09:00:54 +0000

chey..in the end heard from my fren u also came down to pay. guilty conscience. LOSER! :devil:

By: est

est — Thu, 20 Jul 2006 09:38:28 +0000

fark creative! ccb.. my muvo also abit siao..thank god i didnt pay for it..thank god its jus my recorder in class.. derick i hope ya ok!

By: babe

babe — Sat, 15 Jul 2006 04:20:43 +0000

complain to the management lah. look for the customer care manager to settle your case :wizard: i bet it will work!

By: StStyle

StStyle — Thu, 06 Jul 2006 03:44:58 +0000

True enough…
Customer support really S*** big time.
I rather get a iRiver or iAudio with less product issue thou its slightly more ex den iPod or Creative..

:devil:

By: Derick

Derick — Thu, 06 Jul 2006 01:47:28 +0000

Even though I agree that Apple products do seem to be of higher quality, they also have their share of problems. I’ve read about Apple’s MacBook having manufacturing defects resulting in discolouration near the palm rest area or other problems with their products. =p

Product quality aside, it is about the customer support. The experience I had with Creative is just atrocious. I won’t talk about the $35 but they simply can’t be bothered to call me back until 7 days later and 2 phone calls from me. They also didn’t seem to be investigating until that Friday (30th June).

By: Clara

Clara — Wed, 05 Jul 2006 07:52:23 +0000

Eh? Same. Just that day Jeric was complaining about Creative’s products. Lousy quality. My casing came out too and his erm display screen part of the erm border surrounding the LCD came out.

Pissed with Creative already. :devil: Will support APPLE from now on.